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Frequent Questions

Still have some questions? Take a look below at some of our most commonly asked questions.

POPULAR QUESTIONS

Welcome To Our Family

We currently do not offer boarding services.

Every dog is different, but if your dog enjoys attending the dog park and having fun with other dogs, then this is a good sign your dog will enjoy their time at Ooohh Yeah Dog Care.

We will always let you know if we see that your dog is not enjoying their time at Ooohh Yeah Dog Care – but your dog will also let you know with their actions. Dogs should come home tired from day care – but a happy tired, because they’ve had fun! We constantly monitor the dogs to ensure they are not stressed and will remove them from situations that seem to cause them concern. Your dog should enter day care happy and eager to go, if they are hesitant to come in –this can be a sign that they are coming too often – or that day care isn’t right for them.

Yes! At Ooohh Yeah Dog Care we pride ourselves on providing a safe and secure facility where your dog is well cared for.

Dogs attend Ooohh Yeah every day, a few times a week or even just one day a week to give them a day out. It’s up to you whether your dog comes casually or regularly however we recommend that a dog will be happier and better socialised by attending daycare at least 1-2 times per week.

We take your dog through to the daycare and while they are on a lead, we introduce them to a specially set-up area with some of our regular daycare dogs who we know very well and who we trust to be very welcoming to a new dog. We want your dog to have a wander and a smell. Once we a confident they are relaxed and comfortable we will release them to play for a few minutes to see what their play style is. That’s it. We are very experienced at this process. We’ll give you feedback and suggest a good day for them to attend based on which dogs are in those days.

Generally, we don’t offer a feeding service as that would mean separating out each dog at mealtime. However, we are happy for you to bring a meal in for your young puppy if they like lunch.

We ask that as much as possible all dogs are toileted before they arrive. Also have had brekky – it’s a busy day and they might need something in their tummy if they are a two-meal a day pooch. Please bring them in in a quick release collar – it’s a safety requirement in case they were to get caught in something – we can release them quickly.

Fights are very rare at Ooohh yeah as we eliminate aggressive dogs at the assessment stage. However aggressive behaviour varies from overly rough play, play humping, play nipping, aggressive barking or a passing nip while chasing a ball or dog. Our approach is to focus on prevention, and this works 99% of the time.

If your dog gets in a fight or even is involved in any incident or injured in any way, we will call you immediately and report the incident. An incident report is filled out and we will we give a full account of the incident and discuss next steps. If two dogs are involved in a fight, we will try to ascertain the instigator and if necessary that dog will not be able to attend again until their behaviour changes.

Important News!

OYDC Will Be Closed Until 8th January.

We Apologise For Any Inconvenience.

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Pricing

Additional Services/Fees

Please Note *Prices are subject to change and should be used as a guide only*

  • Teeth brushing: $5 add-on to any bath service
  • Ear plucking: $15 add-on to any bath service
  • Dematting: $30 for 30 minutes
    Please note we generally do not dematt for more than 30 minutes to ensure the comfort of your dog. If you wish to avoid a shave-down and request dematting, this may be done at a rate of $30/30 minutes depending on our availability on the day
  • Flea treatment: $10
    Please note that we do not accept dogs that have live fleas present. However in the event that we find fleas on your dog during the bath, we will apply a flea rinse treatment for $10
  • Nail trim (included in all bath services) For nail trims as a standalone service: $20

Nail trims requiring 2 staff: $25

  • Aggressive dog charge: $20 additional fee for any dog that requires 2 staff to handle during any bath/groom service

Please note we reserve the right to refuse service if deemed unsafe to the groomer or dog. We reserve the right to charge for the work that is completed

  • Late pick-up: a 30 minute period will be given for you to pick up your dog at the completion of their bath/groom. Late pick-ups will incur a $1 per minute fee after the initial 30 minutes
  • Late arrival: after a 15 minute grace period, a late fee of $25 applies. We reserve the right to refuse service on the day for a late arrival as this impacts the rest of our scheduled bookings
  • Cancellation fee for bookings that are cancelled less than 24 hours of scheduled appointment: $25

Terms and Conditions

  • All dogs must arrive on a leash or in an enclosed carrier
  • Please toilet your dog(s) prior to your appointment
  • We reserve the right to refuse service to dogs with fleas, aggressive dogs or late arrivals
  • For matted coats, dog(s) may be dematted (at groomer’s discretion for a maximum of 30 minutes) or “shaved down” to remove the matts. Dematting will not be completed if it causes undue stress or pain.
  • We do not accept puppies who have not had their 3rd vaccinations
  • We do not accept pregnant dogs or dogs that have given birth in the past 14 weeks
  • Ooohh Yeah Dog Care must be notified at least 24 hours prior to the scheduled appointment for any cancellations.
  • Pets are expected to be picked up within 30 minutes at the completion of their bath/groom.

Claim Your First Day For Just $29!

Claim Your First Day For Just $29!

Claim Your First Day For FREE!

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