Privacy Policy

Take a look at how we may use your information when you use our services or site.

Privacy Policy

At Ooohh Yeah Dog care, accessible from https://ooohhyeahdogcare.com.au, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Ooohh Yeah Dog care and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Ooohh Yeah Dog care. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Ooohh Yeah Dog care follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies & Web Beacons

Like any other website, Ooohh Yeah Dog care uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Ooohh Yeah Dog care.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Ooohh Yeah Dog care, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Ooohh Yeah Dog care has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Ooohh Yeah Dog care’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. 

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Ooohh Yeah Dog care does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Book Your Little Friend In For Grooming

Pricing

Additional Services/Fees

Please Note *Prices are subject to change and should be used as a guide only*

  • Teeth brushing: $5 add-on to any bath service
  • Ear plucking: $15 add-on to any bath service
  • Dematting: $30 for 30 minutes
    Please note we generally do not dematt for more than 30 minutes to ensure the comfort of your dog. If you wish to avoid a shave-down and request dematting, this may be done at a rate of $30/30 minutes depending on our availability on the day
  • Flea treatment: $10
    Please note that we do not accept dogs that have live fleas present. However in the event that we find fleas on your dog during the bath, we will apply a flea rinse treatment for $10
  • Nail trim (included in all bath services) For nail trims as a standalone service: $20

Nail trims requiring 2 staff: $25

  • Aggressive dog charge: $20 additional fee for any dog that requires 2 staff to handle during any bath/groom service

Please note we reserve the right to refuse service if deemed unsafe to the groomer or dog. We reserve the right to charge for the work that is completed

  • Late pick-up: a 30 minute period will be given for you to pick up your dog at the completion of their bath/groom. Late pick-ups will incur a $1 per minute fee after the initial 30 minutes
  • Late arrival: after a 15 minute grace period, a late fee of $25 applies. We reserve the right to refuse service on the day for a late arrival as this impacts the rest of our scheduled bookings
  • Cancellation fee for bookings that are cancelled less than 24 hours of scheduled appointment: $25

Terms and Conditions

  • All dogs must arrive on a leash or in an enclosed carrier
  • Please toilet your dog(s) prior to your appointment
  • We reserve the right to refuse service to dogs with fleas, aggressive dogs or late arrivals
  • For matted coats, dog(s) may be dematted (at groomer’s discretion for a maximum of 30 minutes) or “shaved down” to remove the matts. Dematting will not be completed if it causes undue stress or pain.
  • We do not accept puppies who have not had their 3rd vaccinations
  • We do not accept pregnant dogs or dogs that have given birth in the past 14 weeks
  • Ooohh Yeah Dog Care must be notified at least 24 hours prior to the scheduled appointment for any cancellations.
  • Pets are expected to be picked up within 30 minutes at the completion of their bath/groom.

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